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Job Title: Operations Manager
Location: Lesotho Flour Mills
Reports To: General Manager
Job Type: Expatriate

General Purpose

  • Lead the milling operations team in achieving key performance results, including company objectives for production efficiency, expenses, financial profitability, safety, and quality.
  • Manage, motivate, develop, and discipline operational supervision and personnel.
  • Overall responsibility and control for the maintenance of four mills (maize, flour, feed, and sugar packaging).

Key Tasks & Responsibilities

  • Receiving of raw materials and shipping of finished goods
  • Manage inventory and shrink of raw materials, finished goods, and purchased items through enforcement of control measures.
  • Obtaining an extraction rate of flour corresponding to the standards of the profession.
  • Employ new and better methods to improve the overall operation and its efficiency.
  • Ensure the production of high-quality products which conform to customer requirements.
  • Establish best practices in order to improve quality and safety.
  • Ensure that the company meets and exceeds local safety and environmental regulations.
  • Implement and improve Seaboard Corporate Operations Manual policies.
  • Presentation of the weekly, monthly, semi-annual (for Kansas) and annual production reports.
  • Responsible for the production and inventory figures entered into the ERP system.
  • Responsible for the training of the workers and their professional follow-up.
  • Ensure permanent training for the employees.
  • Assist with the execution of technical/engineering projects to ensure operational efficiencies and budgets are achieved.
  • Responsible for the security and food safety/hygiene throughout the company.
  • Manage purchases through optimizing stock levels and the cost of supplies, ingredients, packaging, and spare parts items
  • Manage relationships with third party suppliers (both service and commodity).
  • Maintain high levels of communication and customer relations at all times.
  • Ensure customer satisfaction with products being delivered.
  • Performance of additional tasks as assigned.  The responsibilities outlined in this job description are not a comprehensive list.

Education & Experience

  • Milling degree preferred or accredited certificate in Milling Sciences; engineering degree a plus but not required
  • 10+ year grain milling experience as an Operations Manager; engineering experience is a plus
  • Technical knowledge of specific agricultural commodities.
  • Strong management skillset over a cross-cultural team
  • Exceptional organizational skills are required for the position.
  • Experience with flour analysis including the ability to interpret flour and dough analyses relative to end-product impact.
  • Fluency in English required.
  • Experience working in developing countries preferred.
  • Ability to regularly work odd hours (including weekends) due to production demands.

Working Environment/Conditions

  • Must be in good physical health due to physical remoteness of location and operations.
  • Expatriate must be able to operate outside normal comfort zone at times.
  • Travel will be minimal.