Job Title: Operations Manager
Location: Lesotho Flour Mills
Reports To: General Manager
Job Type: Expatriate

General Purpose

• Lead the milling operations team in achieving key performance results, including company objectives for production efficiency, expenses, financial profitability, safety, and quality.
• Manage, motivate, develop, and discipline operational supervision and personnel.
• Overall responsibility and control for the maintenance of four mills (maize, flour, feed, and sugar packaging).

Key Tasks & Responsibilities

• Receiving of raw materials and shipping of finished goods
• Manage inventory and shrink of raw materials, finished goods, and purchased items through enforcement of control measures.
• Obtaining an extraction rate of flour corresponding to the standards of the profession.
• Employ new and better methods to improve the overall operation and its efficiency.
• Ensure the production of high-quality products which conform to customer requirements.
• Establish best practices in order to improve quality and safety.
• Ensure that the company meets and exceeds local safety and environmental regulations.
• Implement and improve Seaboard Corporate Operations Manual policies.
• Presentation of the weekly, monthly, semi-annual (for Kansas) and annual production reports.
• Responsible for the production and inventory figures entered into the ERP system.
• Responsible for the training of the workers and their professional follow-up.
• Ensure permanent training for the employees.
• Assist with the execution of technical/engineering projects to ensure operational efficiencies and budgets are achieved.
• Responsible for the security and food safety/hygiene throughout the company.
• Manage purchases through optimizing stock levels and the cost of supplies, ingredients, packaging, and spare parts items
• Manage relationships with third party suppliers (both service and commodity).
• Maintain high levels of communication and customer relations at all times.
• Ensure customer satisfaction with products being delivered.
• Performance of additional tasks as assigned.  The responsibilities outlined in this job description are not a comprehensive list.

Education & Experience

• Milling degree preferred or accredited certificate in Milling Sciences; engineering degree a plus but not required
• 10+ year grain milling experience as an Operations Manager; engineering experience is a plus
• Technical knowledge of specific agricultural commodities.
• Strong management skillset over a cross-cultural team
• Exceptional organizational skills are required for the position.
• Experience with flour analysis including the ability to interpret flour and dough analyses relative to end-product impact.
• Fluency in English required.
• Experience working in developing countries preferred.
• Ability to regularly work odd hours (including weekends) due to production demands.

Working Environment/Conditions

• Must be in good physical health due to physical remoteness of location and operations.
• Expatriate must be able to operate outside normal comfort zone at times.
• Travel will be minimal.